Business Information

1. Introduction

Starting on the right foot with Cashflow is essential for efficient business management. Before diving into all the features it offers, it's crucial to set up your company's basic information. This first step not only personalizes your experience but also ensures that all generated documents accurately reflect your business identity. From including your logo to regional specifications, every detail counts. In this article, we guide you through these initial adjustments, laying the foundation for all your future processes in Cashflow.

2. Business Information

Setting up your company profile is straightforward. Here's how to do it step by step:

1. Access the main menu and go to: Settings > Organization > Company Profile.
2. To add your company logo, click on the camera icon. In the pop-up window, search and select the logo from your computer and click "Open".
3. In the Company Information section, fill in the fields with details such as the name, slogan, type, ID, and industry of your business.
4. Under Address/Contact, provide the location and contact details of your company. These details will be displayed on your sales documents.
5. Finally, click Save to retain all the changes made.

3. Upload Company Logo

If you need to upload your logo or update the one you already have, here's how to do it step by step:

1. Access the main menu and go to: Settings > Organization > Company Profile.
2. Click on the camera icon. In the pop-up window, search and select the logo from your computer and click "Open".
3. Take note that the logo must be in JPG, GIF, PNG format and should not exceed the maximum size: 2MB.
4. Finally, click Save.

4. Regional Settings

The regional settings allows us to establish specific information for our country or region. To set these settings, go to the main menu and select Settings > Organization > Regional Settings.‍

1. ‍Country
   The country defines initial settings based on regulations, norms, and characteristics of that region. Once established, it cannot be modified.
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2. Language
   The default language in the system interface. This setting can be overwritten in the user profile area.
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3. Time Zone
   The time zone in which the company is located. This allows the system to have precise timing.
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4. Currency
   The local currency selected when creating your account in Cashflow determines the base currency for accounting. Once established, it cannot be changed.
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5. ‍Date
   The format in which the date is displayed in the system's areas and documents. E.g., 2024-12-31 or 31/12/2024.
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6. Number
   The format in which amounts and values are displayed in the system. E.g., €1,000.00.
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7. Symbol
   The currency symbol used to represent amounts. E.g., $1,000.00.
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8. ‍Countries
   List of countries accessible in the system's forms.
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After setting these parameters, make sure to click "Save" to preserve the changes.

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Tips & Best Practices

Below, we offer some tips and best practices that will help you make the most of Cashflow's functionalities from the start.

• Consistency in Information
  Ensure that your company's information is consistent across all platforms and media where it's present. This not only reinforces brand identity but also prevents confusion for clients and partners.
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• Logo Quality
  When uploading your company's logo to Cashflow, always opt for a high-resolution version. Although the file size should not exceed 2MB, it's essential that the logo looks clear and professional on all documents.
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• Keep Your Company Information Updated
  It's good practice to periodically review your company's profile settings and details. This ensures that any relevant changes in the organization are immediately reflected in Cashflow.
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• Proper Regional Settings
  While some aspects of the regional setting cannot be changed after being initially set, like the country and currency, others can be. It's crucial to configure properly from the start, but also be aware of options that can be modified as your company's needs evolve.
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• Customization of Formats
  Cashflow allows customization of date formats, number, and currency symbols. Take advantage of these features to tailor documents to local style and regulations or your company's preferences.
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• List of Countries in Forms
  If your company operates in multiple countries or plans to expand, ensure you have all those countries enabled in the "Countries" section. This will simplify the creation of new records and forms related to those regions.
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These tips and best practices will help you maximize Cashflow's capabilities and maintain efficient and professional business management. Remember, proper initial setup is the foundation for smooth operations in the future.

Common Issues

Even though Cashflow has been designed to be an intuitive and user-friendly tool, it's natural to encounter challenges as you familiarize yourself with the system. Here are some common situations you might face and how to address them:

1. ‍Logo Doesn't Upload
   The issue often arises due to the file format or the size not being suitable. Ensure the logo is in JPG, GIF, or PNG format and doesn't exceed 2MB in size for it to upload correctly.
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2. Outdated Information on Sales Documents
   This issue may arise if you forgot to save changes after editing the information. It's always crucial to click "Save" after making any adjustments to keep document information up-to-date.
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3. Currency or Country Doesn't Display Correctly
   If you find an error in the displayed currency or country, there likely was a mistake in setting the initial regional configuration. It's essential to correctly select the currency and country at the start since they can't be modified later. If you make an error post-creation, we recommend contacting Cashflow support.
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4. Date or Number Format Looks Strange on Documents
   An incorrect date or number format can cause confusion. Make sure to choose the format that best aligns with the norms and customs of your region to maintain consistency in your documents.
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5. Can't Find a Specific Country in the Forms
   If you don't see a particular country in the forms, it might be because it isn't enabled in the available countries list. Visit the "Countries" section in the regional settings and ensure all countries you need are active.

Every company is unique, and therefore, the setup varies according to specific needs. Spend time getting to know all features and settings available in Cashflow to maximize the tool's potential and avoid potential issues. If you ever feel stuck, don't hesitate to seek additional help or resources in the Cashflow help center.